Privacy Policy

Effective Date: August 29, 2025

 

1. Introduction

Local Pastures, LLC ("Local Pastures," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you visit or make a purchase from www.localpastures.com (the "Site").

 

2. Information We Collect

When you create an account, place an order, subscribe to a plan, join our waitlist, or contact us, you provide information including your name, email address, mailing address, phone number, and payment details (processed securely by third-party payment processors). 

When you interact with our Site, we may automatically collect information such as your IP address, browser type and version, device identifiers, operating system, pages or products viewed, actions taken on the Site, and information gathered through cookies and similar tracking technologies.

 

3. Use of Information
  • We use your information to:
  • Process, fulfill, and deliver your orders
  • Communicate with you about orders, products, promotions, or updates
  • Provide customer support
  • Track reusable bag deposits and returns when applicable
  • Improve and personalize your experience on the Site
  • Analyze and monitor usage patterns and trends
  • Comply with applicable laws and regulations

 

4. Sharing of Information

We do not sell your personal information. We may share your information in the following situations:

  • With service providers (e.g., payment processors, shipping and delivery partners, IT and hosting providers) for business operations
  • To comply with legal obligations or respond to lawful requests from public authorities
  • With your consent or at your direction

Third-party providers will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide. Please note that some providers may operate in jurisdictions different from yours, and your personal information may be subject to the laws of those jurisdictions.

 

5. Shopify Hosting & Data Storage

Our e-commerce store is hosted on Shopify Inc. Shopify provides us with the online platform that allows us to sell our products and services to you. Your data is stored through Shopify’s secure data storage, databases, and general Shopify application, on servers protected by firewalls.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. This information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction, after which it is deleted.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand usage patterns. You may control cookies through your browser settings; however, disabling cookies may affect the functionality of the Site.

 

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We may also retain certain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information.

You have the right to:

  • Access or update your personal information;
  • Request deletion of your personal information, subject to legal and contractual obligations;
  • Opt out of marketing communications by following the unsubscribe instructions included in our emails.

If you are a resident of California or the European Union, you may have additional rights under CCPA or GDPR. To exercise these rights, please contact us at the email address provided below.

 

9. Data Security

We implement robust physical, technical, and organizational measures designed to protect your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

 

10. Children’s Privacy

Our Site is not directed to, nor do we knowingly collect information from, children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will promptly take steps to delete such information.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with an updated "Effective Date."

 

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Local Pastures, LLC
Email: support@localpastures.com
Address: 2211 N Milwaukee Ave, Apt 305, Chicago, IL 60647